Support · Contact
One way to reach us.
No form. No ticket queue. One email, monitored by a human, responded to within 48 hours.
Support email
For everything: refunds, technical issues with downloads, dashboard problems, content questions, press, partnerships.
Who answers
A real person at Sentinel Asset Holdings, LLC — not a chatbot, not a ticket queue. Email reaches a small team that reads every message. If response time slips beyond 48 hours, that’s a signal we’ve grown enough to need more help — and we’ll say so.
What we don’t do
- Phone calls. Email is the only support channel.
- Live chat. The work doesn’t reward urgency.
- Partnership pitches we didn’t ask for. Reply rate: low.
Mailing address
Sentinel Asset Holdings, LLC
525 Randall Ave, Ste 100, PMB 201
Cheyenne, WY 82001, USA